Terms & Conditions

Version 1.2

Version: 1.2

These Terms and Conditions (“Terms”) govern your use of the SOLR AI website (the “Site”) and the services we provide (the “Services”). By accessing or using the Site or Services, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use immediately.

‍1. About Us SOLR AI operates as SOLR AI LTD, a company registered in the UK. Our registered office is located in London. For inquiries, please contact us at info@solr.ai

‍2. Eligibility 2.1. By using our Site and Services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
2.2. If you are using the Site on behalf of a business or organisation, you represent that you have the authority to bind them to these Terms.3. Use of the Site and Services3.1. Permitted Use: You may use the Site and Services solely for lawful purposes in accordance with these Terms.
3.2. Prohibited Use: You agree not to:Use the Site or Services for any unlawful, fraudulent, or harmful activity.Interfere with the operation or security of the Site or Services.Reverse-engineer, modify, or create derivative works from the Site or Services.
3.3. Suspension and Termination: We reserve the right to suspend or terminate your access to the Site or Services if you breach these Terms.4. Account Registration4.1. To access certain features of the Services, you may need to create an account.
4.2. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
4.3. We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.5. Intellectual Property5.1. All intellectual property rights in the Site and Services, including content, software, and trademarks, are owned by SOLR AI or its licensors.
5.2. You may not reproduce, distribute, or use any part of the Site or Services without our prior written consent.6. Services and Tools6.1. Accuracy: While we strive to ensure the accuracy of the data and outputs provided by our Services, we do not guarantee that they are error-free or fit for every purpose.
6.2. Third-Party Integrations: Our Services may integrate with third-party platforms (e.g., Plaid, Stripe). We are not responsible for their availability or performance.
6.3. User Responsibility: You are solely responsible for verifying the suitability of the Services for your specific needs.7. Payments and Fees7.1. Pricing: All fees for paid Services are clearly displayed on the Site and may be subject to change.
7.2. Payment Terms: Payments must be made in full and on time, as specified during the checkout process.
7.3. Refund Policy: Unless explicitly stated otherwise, all payments are non-refundable.
7.4. Third-Party Payment Providers: Payments are processed by third-party providers (e.g., Stripe). We are not liable for payment errors or delays caused by these providers.8. Limitation of Liability8.1. No Warranty: The Site and Services are provided “as is” and “as available” without any warranty, express or implied.
8.2. Limitation of Liability: To the fullest extent permitted by law, SOLR AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or Services.
8.3. Indemnification: You agree to indemnify and hold SOLR AI harmless from any claims, damages, or liabilities arising from your use of the Site or Services or breach of these Terms.9. Privacy and Data Protection9.1. Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and store your personal data.
9.2. By using the Site, you consent to the processing of your personal data as described in our Privacy Policy.10. Governing Law and Dispute Resolution10.1. These Terms are governed by the laws of England and Wales.
10.2. Any disputes arising under these Terms shall be resolved in the courts of England and Wales.11. Changes to These Terms11.1. We may update these Terms from time to time to reflect changes in our Services or legal requirements.
11.2. Significant changes will be communicated via the Site. Your continued use of the Site after updates constitutes acceptance of the revised Terms.12. Miscellaneous12.1. Severability: If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
12.2. Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and SOLR AI regarding the use of the Site and Services.
12.3. Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, or technical failures.For any questions or concerns about these Terms, please contact us at info@solr.ai
Last Updated March 2025