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Trust and Security

Your data, protected by design

SOLR AI is a UK company built for enterprise data handling. GDPR and UK Data Protection Act 2018 compliant, ICO registered, with UK data residency and privacy built in from the ground up.

Compliance

The frameworks we hold ourselves to

The legal and regulatory standards that govern how we handle personal data.

GDPR compliant

Data subject rights and breach notification.

UK Data Protection Act 2018

Lawful basis, transparency, accountability.

ICO registered

Active registration as a UK data controller.

Privacy by design

Data protection built into the platform, not added afterwards.

Data handling

How your data is protected

Where it lives, how it is secured, and who can reach it. The controls that protect your data day to day.

UK data residency

Data processed and held in the UK.

Encryption

In transit and at rest.

Access control

Role-based access, with multi-factor authentication for accounts.

Data minimisation

We collect only what the service needs, and retain it only as long as needed.

Your rights

You stay in control

Access, correct, delete or export your data. A clear privacy policy with no hidden practices.

Access and export
Request a copy of your data, or export it.
Correct
Ask us to fix anything that is inaccurate.
Delete
Ask us to delete your data when it is no longer needed.

Incident response

01
Documented process
A documented incident-response process is in place before anything goes wrong.
02
Notification as required
Affected parties are notified as required, on the timelines the regulations set.
03
Review and improve
Each incident is reviewed so the controls protecting your data keep improving.

Questions about security?

Our team is happy to discuss how we protect your data.

For security matters, email info@solr.ai and mark your message for security.